© 2023 by Ludic

PRIVACY POLICY

(GDPR)

1. General information

ACEV Ludic Style, hereafter "Ludic" is committed to securing the privacy of our customers and anyone using our website or any Ludic online services according to the EU directive (EU) 2016/680.

The personal information you give to Ludic will only be used for the purpose for which you have given consent to (for example fulfilling online orders or online marketing). We will not use the personal information for any other purpose than what you have given consent to. At any time, you can end the subscription for our newsletter, and you have the right to request to know what personal data has been collected and/or for your information to be erased from our register. 

This document is intended to inform you about the processing of your personal data in the context of using the iamludic.com website. (“Website”)

2. Collection of data

We collect personal information only with your consent. We get the information when an order is placed, or an individual subscribes to our newsletter. The received information is not handed over to the parties outside the web service or outside the EU. The service provider can, however, hand over the information to the public officers according to the effective legislation. In the case of re-organizing the company’s ownership, we may hand over the information to the parties.

The service has a strict inbuilt access control that prevents outsiders from getting access to the user’s private information. The register is used only by people whose job description it belongs to. Employees are bound by professional secrecy. The register is not in paper format, and if any personal information is printed on paper, the document is destroyed as soon as it is not needed.

Our service uses different social media components that enable users to transmit information to different social media platforms. We recommend for you to review the Privacy Policies of these service providers such as (but not limited to) Facebook & Instagram.

3. Personal data

Ludic collects personal data and non-personal data when our website iamludic.com. Data (personal and non-personal) is collected when you, for example, visit our website and scroll through the pages, place an order or use other functions in our online store, contact our customer service, or subscribe to our newsletter. The personal data you forward to Ludic includes, but is not limited to: contact information, and payment details. All personal data that we receive and collect is submitted by the user. Non-personal data includes, but is not limited to: IP address, browser type, number of visits and search words used. The non-personal data is collected so that we can improve our services.

4. Legitimation for data processing

Ludic uses collected personal data to:

  • Process orders that are placed through our online services

  • Provide tracking information for order shipments

  • To contact you in case of any problems concerning your order

  • To provide customer service 

  • To be able to provide campaigns and offers that you are interested in, or provide information that you might be interested in according to the given consent

5. Data preservation

The personal data provided will be kept as long as the data subject does not requested their deletion or, where applicable, as long as the commercial relationship between the parties is maintained as of the last confirmation of interest of the User, in such cases they must be destroyed or returned to their controller; the same destination must be given to any support or documents containing any personal data subject to processing. All this without to the existence of a legal provisions that requires the retention of certain data or that these may be useful in the event of a claim arising from the provision of agreed services.

 

6. Exercise of rights

You have the right to request information on your personal data that Ludic has collected from you. If you wish that your personal data is corrected or erased, please contact us at contact@iamludic.com.

7. Confidentiality and professional secrecy

The data collected in all private communications between Ludic and customers or Users will be treated with absolute confidentiality, Ludic is committed to the obligation of secrecy of personal data, to its duty to save them and take all necessary measures to prevent their alteration, loss and unauthorized access or processing, in accordance with the provisions of the rules applicable to Security Measures of automated processing containing personal data.

8. Cookies

Ludic uses cookies to enhance the quality of the services. Browsing the pages without cookies might affect the functions of the service so that some of the functions cannot be used (i.e. signing in and adding products to the shopping cart). Ludic uses first-party cookies for signing in and shopping cart functions. Ludic also uses third-party cookies i.e. Google Analytics.